Insurance Umpire & Appraiser
Why Hire Matthew Wilson?
When a property insurance claim reaches an impasse, the umpire's qualifications, impartiality, and process knowledge determine the outcome. Matthew Wilson brings the credentials, experience, and professional discipline that carriers, attorneys, and policyholders require.
Professional Credentials
Each designation represents a commitment to professional excellence and ongoing education in the insurance industry.
AIC
Associate in Claims — AICPCU
AIC-M
Associate in Claims — Management Designation
CPAU
Certified Property Appraiser and Umpire
GRI
Graduate REALTOR® Institute
FAA Part 107
FAA Part 107 Certified Remote Pilot
Licensed Adjuster
Licensed Texas Insurance Adjuster
REALTOR®
Licensed Texas Real Estate Agent | REALTOR®
What Sets Matthew Apart
Experience, technology, and professional integrity — combined.
Neutral & Impartial
As a certified umpire, Matthew serves as a neutral third party in appraisal disputes — not as an advocate for either side. His decisions are grounded in the policy language, the evidence, and the facts.
Deep Claims Knowledge
With years of hands-on experience adjusting residential and commercial property claims across Texas, Matthew understands how to evaluate damages accurately and apply policy provisions correctly.
FAA-Certified Drone Pilot
Matthew holds an FAA Part 107 Remote Pilot Certificate, enabling legal, professional aerial inspections of roofs and structures — delivering documentation that stands up in appraisal proceedings.
Xactimate Proficiency
Fluent in Xactimate and XactAnalysis, Matthew can critically evaluate carrier estimates, identify omissions, and build defensible scopes of loss — a critical skill in disputed appraisals.
Appraisal Process Expertise
Matthew has served as both appraiser and umpire in residential and commercial appraisal proceedings throughout Texas. He understands the procedural requirements, timelines, and legal standards that govern the process.
Statewide Coverage
Based in Austin, TX, Matthew serves policyholders, carriers, and legal representatives throughout the entire state of Texas — from the Gulf Coast to the Panhandle.
What You Can Expect
Impartial, evidence-based decisions that hold up to scrutiny
Responsive communication with all parties throughout the process
Thorough documentation including aerial drone photography and video
Familiarity with Texas Insurance Code appraisal provisions
Experience with both residential and commercial property disputes
Professional designations that demonstrate commitment to the craft
No conflicts of interest — Matthew does not represent policyholders or carriers
Transparent process with clear timelines and written awards